Tenant FAQ's
Answers to your common questions
Can you hold a place before I apply?
No, we can hold a place for you before seeing the unit but you must be approved to rent the unit prior to us taking any deposit to hold a unit. A deposit of $500 is required to hold any unit. Once the deposit is taken the unit becomes yours and will not be shown to others. This deposit is NOT the security deposit but will be applied to your move in charges.
Do I pay first month’s rent and last month’s rent with my security deposit?
No, we only take the security deposit with the first months rent. The security deposit may NOT be used as last months rent for any time.
How do I pay rent?
Rent is paid online via the Tenant Portal. All tenants are required to set up tenant portal. You can make payments with your checking account at your discretion or at a scheduled time as allowed by the terms of your lease. Credit and debit card payments are allowed for a fee via the tenant portal as well. Tenants who do not have a checking account, prefer not to pay online or wish to pay with cash may make payments at any 7-11 store.
How old do you have to be to apply?
All applicants must be at least 18 years of age to apply.
I want to get a pet. What do I do?
Each property will have different pet policies. Check in the listing details and speak with a property manager prior to purchasing any pet.
I want to move out, but my roommate wants to stay. What do I do?
If both of you are listed as financially responsible and you have completed the terms of your lease, submit in writing 30 days prior to vacating the property notice to management. Inform your roommate in writing as well and a new lease will be generated in just the other occupants name.
Is the deposit refundable?
The $500.00 put down to hold the property is NOT refundable in the event you do not take the property. The initial deposit you place to hold the unit will be applied to your first month’s rent and move in charges.
My lease expiration is coming and I want to move out. What do I do?
You will receive a notice of renewal or nonrenewal of tenancy no less than 30 days prior to the end of your lease. If you do not wish to renew your lease, 30 days notice in writing of your intent to vacate the property is required.
Who is responsible for paying for repairs & maintenance requests?
Generally the owner is responsible for normal repairs and maintenance to the property unless a different agreement is made in writing. Normal repairs will be completed in a timely manner at the owner’s expense. Damage to the unit, intentional or accidental will be charged to the tenant.
Who needs a cosigner?
Typically a cosigner will not be used. We expect all tenants to meet our minimum requirements for approval.
You have a property I want to rent. How do I apply?
On the tenant resources find the link and click on “Apply Now”.
Earned Run Property Management
Physical Address:
850 N DuPage Ave
Suite 3
Lombard, IL 60148
Ph: (877) 230-7338
